Expert Migration Services for Your Business

We specialize in fast, secure, and customized migrations from various ITSM platforms and helpdesk services to Freshworks applications. We ensure seamless transitions with zero data loss, minimal downtime, and maximum efficiency for your business.

Data Security
Efficiency
Zero Data Loss

Our Migration Services

Zendesk Migration

Zendesk data migration, from tickets to customer profiles, requires precise handling and platform compatibility. Our team ensures seamless data integrity, including ticket history, user information, and custom field mapping, all with minimal downtime.

Benefits:

  • Data security
  • Platform compatibility
  • Minimal downtime

Data We Migrate:

  • Contacts
  • Companies
  • Tickets (including custom field mapping)
  • Groups
  • Historical ticket data

Zohodesk Migration

We ensure a smooth transition from Zohodesk, handling all key elements such as ticket mapping and customer data, while ensuring that nothing is lost in the move.

Benefits:

  • Secure transition
  • Tailored field mapping
  • Zero data loss

Data We Migrate:

  • Users
  • Tickets (custom mapping)
  • Contacts
  • Historical Data

Salesforce Migration

Our Salesforce migration services encompass your entire helpdesk ecosystem, from customer profiles to case records. We manage all aspects of migration so that your data is intact, secure, and functional on your new platform.

Benefits:

  • Guaranteed data integrity
  • Advanced field mapping
  • Rapid turnaround

Data We Migrate:

  • Case records
  • Customer profiles
  • Contacts
  • Users
  • Custom field mapping

ManageEngine Migration

ManageEngine migrations require a deep understanding of both data management and platform infrastructure. We ensure your tickets, user data, and workflows are migrated seamlessly.

Benefits:

  • Workflows and automation preserved
  • Zero data loss guarantee
  • Efficient migration process

Data We Migrate:

  • Tickets
  • Workflows
  • User groups
  • Custom fields

Jira Service Management Migration

Jira's complex ticketing system requires precise mapping and data integrity. Our service ensures the seamless migration of your Jira data, with a focus on retaining ticket histories, workflows, and custom fields.

Benefits:

  • Retain workflow integrity
  • Historical ticket preservation
  • Custom field mapping

Data We Migrate:

  • Issues (tickets)
  • Workflows
  • Custom fields
  • User groups

ServiceNow Migration

We specialize in migrating data from ServiceNow's ITSM platform with precision. Our team ensures that workflows, ticket histories, and all custom fields are fully mapped and transferred without error.

Benefits:

  • Zero downtime approach
  • Data integrity assured
  • Advanced workflow mapping

Data We Migrate:

  • Incidents and requests (tickets)
  • Users
  • Workflows
  • Change/Release management data
  • Custom field mapping

Halo ITSM Migration

From handling tickets to workflows, our Halo ITSM migration service ensures the smooth transition of your helpdesk environment. We guarantee minimal downtime and precise data handling.

Benefits:

  • Workflow and ticket mapping
  • Zero data loss
  • Minimal downtime

Data We Migrate:

  • Tickets (with custom mapping)
  • Workflows
  • User groups

Implementation Services

We offer expert implementation services for Freshworks products, including Freshservice, Freshdesk, and Freshsales suite. Our one-time fee is based on the scope of work, ensuring you get a tailored solution that meets your specific needs.

Scoping

We work closely with you to understand your specific needs and define the project scope.

Examples:

  • Analyzing current workflows and pain points
  • Identifying key features and integrations required
  • Defining success metrics and KPIs

Delivery

Our team creates a tailored implementation plan with clear milestones and timelines.

Examples:

  • Setting up Freshdesk ticketing system with custom fields
  • Configuring Freshsales CRM to match your sales process
  • Implementing Freshservice ITSM workflows

Cost

We offer transparent, one-time fee pricing based on the scope of work.

Examples:

  • Basic setup: $1,000 - $3,000
  • Advanced customization: $3,000 - $7,000
  • Enterprise implementation: $7,000+

Execution

Our experts implement the solution, ensuring a smooth transition and knowledge transfer.

Examples:

  • Configuring automation rules in Freshdesk
  • Setting up custom reports and dashboards in Freshsales
  • Integrating Freshservice with your existing tools

Billing and GST Invoices

For our clients with a valid GSTIN and head office in India, we provide comprehensive billing and GST invoices for all Freshworks services. This ensures compliance with Indian tax regulations and simplifies your accounting processes.

  • Detailed invoices for all Freshworks implementation services
  • GST-compliant invoices for Indian businesses
  • Clear breakdown of services and applicable taxes
  • Support for input tax credit claims

Our implementation services are designed to help you get the most out of your Freshworks products. We work with you to understand your use cases and deliver a solution that meets your specific needs within the agreed timeframe.

About Samrddhi Advisors

Our Mission

At Samriddhi Advisors, we are committed to providing seamless, secure migration solutions for businesses of all sizes. Our mission is to ensure that your transition to a new platform is smooth, efficient, and without any data loss.

We strive to be the bridge that connects businesses with cutting-edge ITSM solutions, enabling them to leverage the full potential of their chosen platforms.

Our Expertise

With years of experience in helpdesk and ITSM platform migrations, our team has successfully completed projects across a range of platforms, including Freshdesk, Zendesk, Salesforce, and more. We specialize in preserving data integrity, minimizing downtime, and customizing solutions to meet your unique needs.

Our deep understanding of various ITSM ecosystems allows us to provide tailored migration strategies that align with your business objectives and ensure a seamless transition.

Why Choose Us

Proven Track Record

100+ successful migrations

Expert Team

Certified professionals

Rapid Implementation

Minimize downtime

Data Security

Zero data loss guarantee

Contact Us

Get in Touch

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Contact Information

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Address

E-3, Plot 56 & 57, Latha Flats,
AVM Avenue 1st Main Road,
Virugambakkam, Chennai - 600092